Business & Investment Companies that Don’t Succeed in the Modern Era and Continue and Prosper, except through high service that satisfy & delight Customers... Customer Satisfaction is the secret of success survival.
· Customer Service, Competitors & Survival Struggle.
· Customer Service, the Seven Keys to Excellence & Success
· Misconceptions in Customer Service.
· The Ideal Organization, and Customer Service Culture.
Participants will be identified to the modern concepts of customer service (for the first time)
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