Customer Centric and Quality Driven. With over 19 Years of Customer Service & Management Experience in Germany and in UAE. His passion is to always see his customers happy and does his best to always exceed their expectations. Throughout his career, he handled managerial positions since the age of 18. Globally experienced. In UAE, he has managed training requirements of many organizations since the year of 2004, with one goal: Long Term Relationship/Partnership. Transparency & Quality of Service are always the key to achieve the same.
Specialization
His expertise is geared towards exceeding Customers’ Expectations.
His skills also include:
01. Customer Relationship Management
02. Project Management
03. Business Management
04. Partner Relationship Management
05. Event Management
Experience
01. Current: Managing Partner / BDD, Platinum CPD FZ-LLC
02. 2004-2010: President, Training Solutions, ExecuTrain LLC, Dubai, UAE
03. 2002-2003: EU Project Assistant & Germany Rep, Umea University, Sweden
04. 1994-2002: Shift Manager & GM Rep, McDonald’s, Germany
Education
01. Master of Science in Engineering, MSc, Umea University, Sweden
02. Diplom Informatiker (FH), University of Applied Sciences Cologne, Germany
03. Kuwaiti Arabic High School, Bonn, Germany
04. Certified Project Management Professional (PMP®), PMI®, USA
