Mr. Anas Abu-Hamam, MSC, PMP

Between The Internal and The External Customer is a VIP Customer called You!

Customer Centric and Quality Driven. With over 19 Years of Customer Service & Management Experience in Germany and in UAE.  His passion is to always see his customers happy and does his best to always exceed their expectations. Throughout his career, he handled managerial positions since the age of 18. Globally experienced. In UAE, he has managed training requirements of many organizations since the year of 2004, with one goal: Long Term Relationship/Partnership. Transparency & Quality of Service are always the key to achieve the same.

Background

Specialization

His expertise is geared towards exceeding Customers’ Expectations.

His skills also include:

01.  Customer Relationship Management

02.  Project Management

03.  Business Management

04.  Partner Relationship Management

05.  Event Management

 

Experience

01.       Current: Managing Partner / BDD, Platinum CPD FZ-LLC

02.       2004-2010: President, Training Solutions, ExecuTrain LLC, Dubai, UAE

03.       2002-2003: EU Project Assistant & Germany Rep, Umea University, Sweden

04.       1994-2002: Shift Manager & GM Rep, McDonald’s, Germany

Education

01.       Master of Science in Engineering, MSc, Umea University, Sweden

02.       Diplom Informatiker (FH), University of Applied Sciences Cologne, Germany

03.       Kuwaiti Arabic High School, Bonn, Germany

04.       Certified Project Management Professional (PMP®), PMI®, USA

Mr. Anas Abu-Hamam, MSC, PMP's Programs


Customer Service Excellence

Do you want to sustain and grow your Business? Then provide with Continuous Excellent Customer Service. Join us and discover the latest Tools and Techniques to always exceed Expectations and ensure Repeat and Growing Business.

Entrepreneurship Diploma (Arabic)

Provides an ideal platform for networking with leading industry practitioners and successful entrepreneur, and for learning from peers by interacting, sharing ideas and brainstorming in a way similar to real-life work situation

Entrepreneurship Diploma (Arabic)- 26/1/2015

Provides an ideal platform for networking with leading industry practitioners and successful entrepreneur, and for learning from peers by interacting, sharing ideas and brainstorming in a way similar to real-life work situation

Entrepreneurship Diploma (Arabic) - 7/9/2015

Provides an ideal platform for networking with leading industry practitioners and successful entrepreneur, and for learning from peers by interacting, sharing ideas and brainstorming in a way similar to real-life work situation

Certified Professional Entrepreneurship Diploma 19/FEB/2018

This is a highly Practice-oriented program designed to equip potential entrepreneurs with the necessary knowledge and skills to prepare a business plan based on their own ideas.